Our services – Covid-19

In order to help halt the spread of coronavirus we were ordered to stop ALL routine, non-urgent dental care and defer treatment until advised otherwise.

Dental practices have now been advised that they can open from the 8th of June. The media have given the impression that ‘normal service is resumed’ but this is definitely not the case and the treatments we can provide are going to be very limited.

We understand that you are keen to be seen but we can only offer appointments that meet the guidelines, keeping both you and us as safe as possible.

We will be resuming dental care in 3 phases

Phase 1 from June 8th  – providing urgent care with no AGP (Aerosol Generating Procedures), if you need AGP you will still be referred to a designated centre

Phase 2 (we have no date as yet) – providing urgent and routine non-AGP care

Phase 3 all care (no date as yet)

A word about aerosol and why you should be concerned

Aerosol escapes from your mouth when you talk or breathe and it can stay in the air for up to 8 hours. Larger particles land on work surfaces and floors after a few minutes.

Covid-19 is tiny and is easily able to float in the air, in an indoor space it can remain infectious for up to three hours.

When you cough you can send aerosol travelling at speeds up to 60mph and you can easily infect another. A dental drill will increase the amount of aerosol produced dramatically. The risk of infection is all about how much exposure you get, or the ‘viral load’.

It seems the chances of infection are almost 20 times higher indoors and many recommend wearing a face mask when social distancing is difficult.

It is possible to catch the virus if you are outdoors and in close contact with a sick person, but it is rare.

Following your visit we must allow aerosol particles to settle before the surgery can be used again. We need 30 minutes for this and a further 30 minutes to decontaminate. Remember we dont need to use a drill since just talking and breathing creates aerosol.

We will only have 1 or 2 operators in the building at any one time– productivity will go down to between 5 and 10% – appointments will be very limited.

If you have a problem there is some advice on our page  Some Self Help Advice

If you need more our advice line is open 9 – 5 every weekday (9-12 Sat & Sun and Bank Holidays)  –   01777 706367   –   please try and call early, this gives us time to arrange prescriptions for you.

Also you can email us advice.retforddentist@outlook.com

or you can message us on Facebook

If you have symptoms of coronavirus you can call us but we will have to refer you to NHS111 for any treatment.

Learn more on nhs.uk